The integrated order tracking system within the EHR ensures that clinics and patients can easily manage their orders and follow up on the status of shipments. This feature provides real-time updates, helping you know exactly when a product has been ordered, processed, shipped, and delivered. It streamlines the order management process, giving transparency to patients and staff alike.
With real-time shipment updates, every stakeholder remains informed about the current status of any product ordered through the EHR. Once the order is placed, the system automatically generates shipping details and links to tracking numbers. Clinics can choose their preferred shipping provider (such as USPS, FedEx, or UPS) directly within the EHR and print shipping labels for any products being delivered.
The order tracking system sends automatic notifications to both patients and clinic staff as orders progress through different stages. Whether the order has been processed, shipped, or delivered, updates are sent in real-time. Patients will know exactly when to expect their products, while clinic staff can track order progress and ensure smooth delivery management.
The EHR’s order tracking feature is tightly integrated with billing and payment systems, ensuring that patients are charged appropriately upon checkout or when they pick up their items during their visit. This also simplifies financial tracking for the clinic, as every product-related transaction is automatically reflected in the system, reducing administrative overhead.
Increased Transparency: Order tracking brings transparency to the ordering process, ensuring that patients and staff are always in the loop.
Efficient Management: The system simplifies how clinics handle orders, shipments, and payments, providing a single solution to manage the entire order lifecycle.
Better Patient Experience: Patients appreciate knowing exactly when their orders will arrive, improving trust and satisfaction with the clinic’s service.