Reminder engine

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Text and Email Reminders

Automated text and email reminders ensure patients never miss an appointment. With customizable reminder templates and settings, clinics can maintain optimal appointment adherence while minimizing no-shows. This powerful feature integrates seamlessly into the clinic’s daily workflow, enhancing communication efficiency between the practice and its patients.

Customizable Reminders

Create personalized reminder messages that fit the tone and branding of your clinic. Customize when and how reminders are sent—whether it's 24 hours, 48 hours, or a week before the appointment. Patients can also confirm or reschedule appointments directly through these notifications.

Increased Patient Adherence

Studies show that automated reminders significantly reduce the rate of no-shows, improving clinic efficiency and maximizing patient engagement. These reminders help keep patients informed, reducing missed appointments, cancellations, or late arrivals.

How it Works

Once an appointment is scheduled, patients automatically receive reminder texts or emails based on the clinic’s preset rules. These reminders include important details like appointment time, location, and any necessary preparations. The system also provides patients the option to confirm their appointment or request a reschedule, directly from the reminder, without needing to call the clinic.

Benefits of Using Automated Reminders

Reduced No-Shows: Automated reminders significantly reduce the chances of missed appointments, ensuring that patients stay on track with their care.

Higher Patient Satisfaction: Patients appreciate timely reminders, as it helps them manage their schedules more effectively and fosters better communication with their healthcare providers.

Customizable Messaging: Clinics can tailor their messages to match their tone and approach, ensuring the messaging remains consistent with the clinic’s branding.

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