Our fully integrated EHR phone system is designed to revolutionize patient communication. Seamlessly managing calls, reminders, and follow-ups, this system eliminates no-shows, boosts patient engagement, and streamlines clinic operations.
The integrated phone system can automatically call patients to remind them of upcoming appointments, drastically reducing no-shows. It continues to call until the patient confirms or reschedules, ensuring no appointments are missed. Hundreds of patients can be called simultaneously, making it incredibly efficient for high-volume practices.
When patients call the clinic, the phone system will automatically greet them by name and provide personalized information based on their upcoming appointments or previous interactions. This personalization enhances the patient experience and improves communication.
The system doesn’t stop after one call. If no response is received, it automatically retries at pre-set intervals until the patient answers or confirms their appointment. With the capability to handle hundreds of simultaneous lines, the system maximizes appointment adherence and patient communication efficiency.
Increased Efficiency: With the phone system connected to the EHR, there is no need to manually track calls or appointments. All updates and responses are recorded directly in the EHR, ensuring the clinic staff remains up-to-date.
Automated Announcements: The phone system allows clinics to send out bulk automated announcements, such as new clinic hours, updates, or special offers. This can be done across hundreds of phone lines simultaneously.
Enhanced Patient Communication: Patients can receive real-time updates about their appointments, follow-up instructions, or even lab results through the integrated phone system, reducing the need for manual calls from the clinic staff.