Your Practice is Only as Good as its Software

How Software Can Put a Cap on Your Practice and How Our System Is Designed to Break Through the Barriers

For a successful practice, a Chiropractor needs software their office can truly connect with. A type of software that does not limit the abilities of the practice but instead breaks the limits of the practice while seamlessly becoming one with it.

New, innovative technology is great to have, but if it puts a cap on certain functions it can hinder your growth tremendously and keep you away from achieving a higher goal. It is not uncommon to spend money on something that becomes obsolete when you reach a limit. However, we believe limits should never be set as everyone has a specific goal in mind they would love to reach. Imagine starting up a practice with 20 patients who see you regularly, so you spend money on a system that allows you to set up appointments on different media simultaneously. Suddenly, you begin picking up business and you are ready to invest in an entirely different system for staff scheduling. Soon enough, you invest money in many different systems that do various things and realize that in order to get more out of the system, you are required to upgrade or look someplace else that allows you to cross over a specific boundary.

As soon as you cross a certain threshold, software can become not so ideal from that moment forward. Our goal is to eliminate limits put on your practice and remove the switch fever that comes about when a software limit lets you down. Constant switching itself can be tiring as it means you are forced to take time to learn a new interface each time, and there are companies that will place a limit on the support you are able to receive from the software you just purchased. So why not switch or start up on software that can stick with your practice? What we want for you is software your practice can rely on, count on, and grow with.

An ideal system will let you take on more appointments for your office when you thought you could not. It can allow you the freedom to connect with your patients on a more meaningful level, bring about more opportunities to establish your brand, and help jumpstart the practice on those monotonous Monday mornings. Our system is an ideal solution we have created to work alongside you so your practice can reach an even higher potential and bring about positive change to the office environment that will lift you up and keep the team going on those long, tiring days.

First Impressions Are Everything

Some software may be too much foam and little beer. If software is loaded with a ton of unnecessary fancy baggage, it could create slower loading times or begin to act finicky. Spending too much time finding things or working around a finicky interface can cause your patient to think you are concentrating more on the software than attending to their needs. Software for your practice should not be a distraction and instead respond quickly to what you need with easy navigation. This will take away the hassle of finding the information you need on your patient and provide them with a more exceptional experience they can remember.

Software that loads slowly or acts finicky can also place a limit on the number of patients you can keep up with. If you are not fully confident in how your software can handle your flow, it can lessen the total number of patients you are comfortable seeing per day just so you have time aside for the software to load and correct itself.

A large part of the first impression is put on the secretary too as they are the first person patients usually meet. See how our software allows your secretary to have more freedom to give your patients an outstanding first impression.

Support Matters

A lot of software falls short due to limited or poor customer support and reliance on third-party software developers, but how can this negatively affect your practice? Consider this: you open your doors for the day and prepare to begin seeing your patients until you realize your system is acting buggy. Depending on the bug, it could stop patients from trying to schedule appointments on their mobile devices or computers. This issue can cost you opportunities to help new or returning patients and should be fixed quickly.

To help fix this, you or someone on your team calls the company for assistance and are either put on hold for a long period, told you need a higher-tier account for live support and should email them instead, or are forced to wait a while for a software fix to be made that could take up to two days. Digital Patient Chart does everything in-house for this very reason. Bugs can cause temporary limitations that set your practice back. Since we do not rely on third-party developers, we can handle these issues ourselves quickly and efficiently.

Software Is a Team Player

You need to be ready to run your practice whether you are feeling motivated or drained. As a business owner, you may have experienced burnout a couple of times already. A good software solution should help keep your practice moving even when you are tired or away on a well-deserved break. A lot of limits are put on a practice that has down days or days when the owner is away. Software can easily become part of your team by starting up the day for you and reminding everyone of their tasks at hand to increase their focus.

Not all software will be a team player. Many are there for a few functions instead of handling most of the weight placed on your shoulders. If you and your team become too drained or unfocused, it takes away your energy for adding the small details that make your brand unique. Consistency is key to running a successful practice, and having software that keeps the team consistent even while you are away will give you more branding opportunities. Software that does only a select few things will still place a cap on the time you have for planning growth opportunities.